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- Support and Engineering
Support and Engineering
Before placing the order for an AquaPhase, our sales and engineering team will perform a site and facilities survey to ensure your machine can be installed correctly.
Based on the site survey, an engineer will install the machine.
Our BES team will perform a full training for users and will provide training certificates on completion.
Once the machine is ordered, delivery lead time for the AquaPhase is approx. 8 weeks.
We have a team of engineers across the UK to ensure that your machine is maintained and periodically serviced, and your staff are fully supported
Maintenance contracts with BES will guarantee a high standard of service, extended warranty on the machine, any call outs, and/or micro-biological testing if needed
Within the contract period an engineer will service the machine every 6 months, along with full support when needed
As part of the contract BES will also provide training on a yearly basis
If you would like to purchase an AquaPhase, receive a site survey, or find out more about how BES can help you, contact us on info@besrehab.net or call 01179 666 761
Engineering Support
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kenny@besdecon.net
Kenny Long, Senior Engineer, has been part of the BES family since 2007. He is responsible for running our team of engineers and R&D with our suppliers.
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karl@bescorporate.net
Karl Thwaites, Engineer, has been with BES since 2013, and delivers engineering support across central England as well as providing high standard of service.
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gary@besdecon.net
Gary Porter, Engineer, joined BES in 2016, and provides engineering support across northern England and Scotland, along with high quality engineering service.
Sales Support
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lauren@besrehab.net
Lauren Lilley, BDM, has experience in the healthcare industy supporting professionals, carers and individuals with disabilities, & has excellent technical knowledge.…
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lawrence@besrehab.net
Lawrence Benton, BDM, has 14 years’ experience of selling products & services in the healthcare industry, providing excellent sales support to customers.
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colin@bescorporate.net
Colin McKinney, has 16 of years experience in the mobility and seating industry. Colin is focused on delivering high level of service to our customers.
